Outlook can not reach to your email server (your Internet connection is not reliable or it is not properly configured).
If Outlook is working offline no matter if you disabled the Work Offline mode, then most likely there is a problem with your Outlook setup. The Work Offline button should now be visible on your Outlook Send / Receive tab. Important: there is a small bug on the above checkboxes! Even if you previously unchecked the option “Use Cached Exchange Mode”, Outlook will still show it as being checked! So Outlook might show that this option is checked, but in fact it isn’t ? To make sure you actually enable the cached Exchange mode, you need to uncheck, then re-recheck the cached Exchange mode, then click on the OK button until you exit the options windows, then restart Outlook. On the popup window, click on the Advanced tab and mark the checkboxes “Use Cached Exchange Mode” and “Download shared folders”:.From the Account Name and Sync Settings window, click on the More Settings button:.From your main Outlook window, go to the File -> Info Menu -> Account Settings -> Account Name and Sync Settings:.
If that is the case, here is how to fix the Work Offline button: However, the Work Offline button might be missing from Outlook even if you are using an email account capable of working offline. Usually, this button is missing because your email account is not using a mail server compatible with Microsoft Exchange.
It may happen that your Outlook window is missing the switch button to work offline – online. Missing “Work Offline” Button – How to Fix it To switch from the offline to the online mode, simply go to your Outlook Send / Receive tab and locate the “Work Offline” button: click on it to switch between the online and the offline mode: Outlook Is Working Offline – How to Switch to Online Instead, it will wait to be switched to the online mode and only then it will send & receive emails. If Outlook is working offline, it will not receive new emails and it will not send emails that you’ve prepared to be sent. Starting with Outlook 2010, Microsoft introduced the ability to work online or offline for email accounts that use Microsoft Exchange servers (for example, email addresses created at ). I have spent hours on the phone, today, with Apple & MS - each blaming the other.Īlso, search is not picking up adobe, or other files/apps, either.This article describes how to fix Outlook when it’s working offline: switching from offline to online mode, missing “Work Online” button and the potential reasons why Outlook keeps getting offline. LJCS-MacBook-Pro:~ ljcs$ sudo mdutil -i on /Volumes/ Macintosh\ HD 19:14:57.662 mdutil mdutil disabling Spotlight: /Volumes/Time Machine Backups/Backups.backupdb -> kMDConfigSearchLevelFSSearchOnly Volumes/Time Machine Backups/Backups.backupdb: (Indexing level may not be changed on volumes which have a Time Machine backup) 19:14:08.680 mdutil mdutil disabling Spotlight: /Volumes/Time Machine Backups -> kMDConfigSearchLevelFSSearchOnly 19:14:08.616 mdutil mdutil disabling Spotlight: / -> kMDConfigSearchLevelFSSearchOnlyĮrror: Index is already changing state. LJCS-MacBook-Pro:~ ljcs$ sudo mdutil -a -i off 19:13:41.112 mdutil mdutil disabling Spotlight: / -> kMDConfigSearchLevelFSSearchOnly LJCS-MacBook-Pro:~ ljcs$ sudo mdutil -E / The item couldn’t be added or removed because of an unknown error."Īccordingly, I cannot re-index the folder, and search is not working. When I try to drag the 'Main Folder' to the Privacy Tab, the following message appears" Note: You must perform this step for any additional profile folders you may have." Once added, remove the folder, and Spotlight will re-index the folder. Drag the 'Main Profile' folder to the Privacy tab.
~/library/Group Containers/UBFBT346G9.Office/Outlook/Outlook 15 Profiles/ĥ. Copy and paste the following location into the "Go to the folder:" dialog box and click Go: In Finder, On the Go menu click "Go to Folder. Choose Apple menu > System Preferences, then click Spotlight.ģ.
I received the following instructions, from Outlook, which I carried out:įor Mac OS 10.14.4+, the solution to resolve the search issue is to re-index the Outlook profile folder using the steps below:ġ.